If you’re considering transferring your laboratory’s accreditation, Perry Johnson Laboratory Accreditation, Inc. (PJLA) is the ideal choice. We are known for our streamlined approach, dedicated customer support, and responsive team, making the transfer process smoother than you might expect. We recently sat down with Courtney Smith, a Sales Account Manager at PJLA, to learn more about the process and benefits of switching to PJLA.
Q: What are the first steps an organization should take if they’re considering transferring their accreditation to PJLA?
Courtney: The first step is as simple as giving us a call. Our team is always ready to listen and guide you through the process. You can request a free quote or call us directly at (248) 519-2603 to connect with a representative who can outline the next steps.
Q: Could you walk us through the typical timeline of the transferring process?
Courtney: Transfers can be done immediately through a documentation review. Upon approval of the documentation review, a certificate is issued based on the former accreditation body’s certificate scope and expiration date. A routine assessment is then scheduled based upon the former accreditation body’s assessment schedule.
Q: What are some common challenges organizations face during the transfer process?
Courtney: A common challenge arises when a customer begins transferring to PJLA near the expiration date of their accreditation or the scheduling deadline with their current Accreditation Body (AB). This timing can leave insufficient time for PJLA to complete the transfer process. We strongly encourage anyone considering a transfer to PJLA to familiarize themselves with their current AB’s suspension and withdrawal policies. Additionally, starting the application process with PJLA as early as possible will help prevent any lapse in accreditation.
Q: What advantages does PJLA offer organizations that may already be accredited elsewhere?
Courtney: Clients often find our responsiveness and knowledgeable approach refreshing. At PJLA, we aim to minimize requirements and avoid unnecessary hurdles. The PJLA Operational Team are particularly helpful in finding ways for clients to succeed.
Q: What distinguishes PJLA’s approach to accreditation from other accrediting bodies in the industry?
Courtney: PJLA offers a straightforward accreditation process, without hidden fees or surprises. We host a large pool of assessors and prioritize real-time solutions. It’s this transparent, client-first approach that sets us apart.
Q: What are some of the most common reasons organizations choose PJLA for their accreditation needs?
Courtney: The client experience is a huge factor. Often, organizations transfer to PJLA after encountering issues with their previous accreditation body. Our high client retention rate speaks to the fact that, once clients experience our service, they see why PJLA is different.
Q: How does PJLA’s support extend beyond the initial transfer—what ongoing benefits can clients expect?
Courtney: PJLA goes beyond the basics with continuous training and a dedicated scheduling team. We’re aware of the demands on our clients’ time, so we do our best to ensure their accreditation stays on track.
Q: What advice would you give to an organization that’s on the fence about transferring their accreditation to PJLA?
Courtney: I’d say give us a call. You’ll find a real person ready to listen and answer your questions. Talking through your needs with one of our representatives often makes it clear why PJLA is the right choice.
Q: In your experience, what feedback do you hear most often from organizations after they’ve completed the transfer and settled in with PJLA?
Courtney: Clients are overwhelmingly happy with their decision to switch to PJLA. Our retention rate is a testament to our commitment to their satisfaction.
PJLA is committed to simplifying the accreditation process, and as Courtney shared, transferring can be a straightforward experience backed by our exceptional support. With transparent processes, dedicated team members, and a focus on client satisfaction, PJLA is prepared to be a reliable partner in your accreditation journey.
For more information or to begin the transfer process, request a free, no commitment quote.